CEM 2016 Compilation

17th & 18th August 2016 The Customer Experience Management Africa Summit Century City Conference Centre, Cape Town The CEM Africa Summit is a meeting place for CEM professionals and innovative CX solution providers. The event takes place over the 17th & 18th of August 2016 at the state of the art Century City Conference Centre in Cape Town, where like-minded customer experience experts and the top CX solution providers gather for an informative and educational summit with the common goal of improving customer experience across Africa. The summit will provide a platform for like-minded CX professionals to showcase their industry knowledge as well as solutions to better the customer’s perception of the brand. With over 40 speakers presenting informative and educational workshops and keynotes, the event promises to give you insider knowledge into every aspect involved in creating the best possible customer experience within your organisation.